Articles from Information Services Group, Inc.

ISG Event to Explore How Enterprises Are Delivering Strategic Value From AI
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, will welcome enterprise leaders to the 2026 ISG AI Impact Summit to share strategies for delivering measurable, sustainable business value from AI initiatives.
ISG to Study Supply Chain Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help enterprises modernize supply chain operations with AI, intelligent orchestration and resilience-focused operations.
ISG to Study Workday Ecosystem Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers supporting the shift from traditional Workday implementations to AI-powered and experience-led platform capabilities.
ISG to Study Services Ecosystem for Guidewire Insurance Platform
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help insurance enterprises adopt and optimize the Guidewire core insurance platform through consulting, platform implementation, AI accelerators and cloud-based transformation services.
ISG to Study HR Outsourcing Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched two research studies examining human resources outsourcing (HRO) providers that help enterprises modernize HR operations, strengthen employee experience and manage increasingly complex workforce and benefits programs.
ISG to Study Enterprise Service Management Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of enterprise service management (ESM) services that support the AI-driven integration of business, corporate and technology operations.
ISG to Study Providers of AI-driven ADM Services
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that enable enterprises to adopt next-generation application development and maintenance (ADM) capabilities based on advanced AI tools.
ISG to Study Finance and Accounting Outsourcing Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of finance and accounting outsourcing (FAO) services, increasingly incorporating AI, that help enterprises modernize and manage core finance operations.
U.S. Aerospace, Defense Firms Accelerate Digital Strategies
U.S. aerospace and defense enterprises are adopting integrated digital practices, AI-enabled design and software-centric development approaches as the requirements for competitiveness change, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Advances in Physical AI Reshape Robotics, Automation
Enterprises are rapidly adopting AI-enabled robotics in core operations to improve efficiency, resilience and safety, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Healthcare Enterprises Accelerate AI-Led Transformation
Healthcare organizations are embedding advanced AI capabilities into core operations to increase efficiency, reduce administrative burdens and enhance care delivery, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Study Providers of Digital Sustainability Services
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that deliver digital solutions and services to help organizations achieve more sustainable operations, assets and products.
Midsize Providers Bolster Aerospace, Defense Innovation
Aerospace and defense enterprises are turning to midsize and specialist providers to accelerate modernization and improve supply chain resilience in a growing and changing industry, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Information Services Group Announces First-Quarter 2026 Results
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the first quarter ended March 31, 2026.
ISG to Study Automotive and Mobility Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help automotive and mobility enterprises transform operations and respond to rapid changes in the industry.
Enterprises Redefine GCCs for Core Business Roles
Enterprises are rapidly reinventing global capability centers as strategic engines for AI-driven innovation, digital transformation and enterprise growth — moving far beyond their traditional role as cost-efficiency vehicles, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Life Sciences Enterprises Accelerate AI Integration
Life sciences organizations are building coordinated operating structures enhanced with AI to improve efficiency, compliance and decision-making, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Ring Nasdaq Closing Bell
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, will ring the closing bell at the Nasdaq MarketSite in New York’s Times Square tomorrow to mark the 20th anniversary of the firm’s founding in 2006.
End-to-End Platforms Unify Customer Experience, ISG says
Enterprises are migrating customer experience management (CXM) from departmental tools to platforms that orchestrate diverse functions for better customer engagement and business outcomes, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
ISG to Study Providers of AI-based Automated Operations
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that enable end-to-end, AI-enabled automation to coordinate complex workflows across enterprise systems, delivering measurable value in production.
U.S. Enterprises Structure SAP Modernization with Measurable Value Checkpoints
Many U.S. enterprises are dividing SAP transformation programs into manageable phases with milestones that demonstrate business outcomes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG Future Workplace Summit to Explore How AI Is Transforming Work, Skills and Leadership
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, will welcome enterprise leaders, HR executives and digital workplace strategists to the 2026 ISG Future Workplace Summit to discuss operating models, talent strategies and employee experiences for the AI-enabled workplace.
U.S. Firms Boost ServiceNow’s Impact with AI, Transparency
Enterprises in the U.S. are transforming ServiceNow deployments into governed platforms that integrate AI, observability and standardized architectures for measurable business outcomes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
AI Integration Accelerates U.S. Salesforce Adoption
Enterprises in the U.S. are adopting Salesforce platforms built on unified data architectures and autonomous workflows powered by AI to improve operational efficiency, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Enterprises Achieve Governed HR Transformation with SAP
Enterprises are modernizing HR operations using the SAP SuccessFactors platform with scalable rollout models and well-governed AI components in deployment and operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Study Providers of Advanced Analytics and AI Services
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help enterprises embed AI into decision-making across innovation, customer experience and operations.
Enterprises Transform Procurement Operations with AI
Enterprises are advancing procurement operations toward AI-enabled, data-driven processes that improve scalability, strengthen governance and deliver better business outcomes, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Study Agentic AI Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help enterprises achieve scaled, production-grade AI adoption that enables autonomous execution across multiple workflows.
ISG to Study Generative AI Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help enterprises achieve scaled, value-creating transformation with GenAI.
Americas’ Tech Services Sector Hits New High in Q1 on Surging Demand for AI: ISG Index™
Spending on technology services in the Americas rose at its fastest pace in four years to a record high in the first quarter, fueled by strong demand for AI, the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, shows.
Enterprises Embrace Databricks Services for AI Readiness
A growing number of enterprises are adopting the Databricks platform to unify their data environments for scalable, responsible AI deployment, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
U.S. Enterprises Accelerate Mainframe Modernization
Enterprises in the U.S. are adapting mainframe systems to current requirements with a focus on business processes and AI-enabled automation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Global Technology Services Market Surges to New, AI-Fueled High in Q1: ISG Index™
The global technology services market surged to a new record in the first quarter as enterprises accelerated their AI adoption and continued to seek cost savings, the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, finds.
ISG Launches First-of-its-Kind Index to Measure AI’s Impact on Technology Services Sector
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today launched the ISG AI Index™, a first-of-its-kind benchmark that measures how AI is impacting the global technology and business services sector.
U.S. Public Sector Applies AI to Mainframe Modernization
Organizations in the U.S. public sector are adopting AI-enabled solutions to modernize and sustain mainframe environments, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Enterprises Seek Structured, Low-risk Mainframe Modernization Plans
Enterprises are adopting long-term, software-led modernization strategies for mainframe environments to improve adaptability while maintaining resilience, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
U.S. Enterprises Accelerate Digital Engineering with AI
Enterprises in the U.S. are strengthening digital engineering capabilities by embedding AI across business functions to make their operations more predictable, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Study Medical Device Digital Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help medical device companies adopt new technologies and enhance their products.
Smarter Workforce Platforms Boost Enterprise Value
Human capital management (HCM) and workforce management suites are evolving from consolidation tools to core infrastructure for enterprise efficiency and competitiveness, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Trend Toward Cloud-native Core Insurance Platforms Boosts Duck Creek Adoption
Insurance companies are rapidly adopting the Duck Creek core software platform and related services to replace legacy systems and build agile, digital-first operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
ISG to Study Public Sector Service and Solution Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that enable enterprises in the public sector to advance digital transformation and strengthen delivery of public services.
ISG to Announce First-Quarter Financial Results
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it will release its first-quarter financial results on Thursday, May 7, 2026, at approximately 4:15 p.m., U.S. Eastern Time.
Enterprises Align AI and Data Platforms to Scale AI Deployments with Accuracy, Compliance, ISG says
Enterprises are coordinating AI and data programs and adopting platforms that address both as they deploy AI for functions that require data from throughout the organization, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
AI Enhances CRM Automation, Orchestration, ISG says
Customer relationship management software plays an increasingly central role in enterprises, enhancing customer engagement to maximize growth and profitability, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
Nominations Open for 2026 ISG Paragon Awards™ and ISG Software Innovation Awards™
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced that nominations are open for the 2026 ISG Paragon Awards™ and the 2026 ISG Software Innovation Awards™, which celebrate innovative technology and business services partnerships and software providers driving business and IT transformation.
ISG Secures Third Patent in AI-Powered Contract Technology
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced it has secured a U.S. patent for a sophisticated computational engine that can balance competing interests and negotiate contract terms.
ISG Xperience Summit to Explore AI-Driven Customer Experience Transformation
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, will welcome enterprise leaders and customer experience (CX) strategists to the 2026 ISG Xperience Summit, March 30–31 at The Joule in Dallas, Texas, to share strategies for transforming CX into a competitive growth engine.
Information Services Group Announces Fourth-Quarter and Full-Year 2025 Results
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the fourth quarter and full year ended December 31, 2025.
Nominations Open for 2026 ISG Women in Digital Awards
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced that nominations are open for the fifth annual ISG Women in Digital Awards for exceptional leadership among women in technology.
ISG Launches First-of-its-Kind Contract Framework for Revenue Cycle Management
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a standard for revenue cycle contract management for U.S. healthcare organizations that can cut operating costs by as much as half.
By Information Services Group, Inc. · Via Business Wire · February 26, 2026
ISG to Study Future of Hybrid Workplaces
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining how providers are helping enterprises move from isolated workplace tools and point solutions to orchestrated models that support experience-led hybrid work environments.
By Information Services Group, Inc. · Via Business Wire · February 24, 2026
ISG to Assess Palantir Ecosystem Partners
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers across the Palantir ecosystem and assessing their capabilities in consulting, implementation, operations and AI-driven analytics for organizations using the company’s data platforms.
By Information Services Group, Inc. · Via Business Wire · February 20, 2026
ISG to Study Cloudera Ecosystem Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help enterprises redesign and advance their data architectures using Cloudera Data Platform as a scalable, AI-ready data foundation.
By Information Services Group, Inc. · Via Business Wire · February 20, 2026
ISG to Study Analytics, AI Services for Life Sciences
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining specialist providers of analytics and AI services that integrate data across research, clinical, commercial and post-market functions of the life sciences industry.
By Information Services Group, Inc. · Via Business Wire · February 19, 2026
ISG to Study AI-Based Governance Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that implement next-gen AI technologies for governance, risk, compliance and fraud (GRCF) operations to strengthen enterprises’ resilience and transparency.
By Information Services Group, Inc. · Via Business Wire · February 18, 2026
ISG to Assess Providers of Software-Defined Networking
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of software-defined (SD) networking services and solutions that help enterprises modernize networks for distributed workforces, cloud adoption, edge deployments and AI-driven workloads.
By Information Services Group, Inc. · Via Business Wire · February 18, 2026
ISG to Study Providers of AI-ready Infrastructure Solutions
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help enterprises build AI-ready infrastructure foundations, including graphics processing unit (GPU) capacity, to support AI training, inference and deployment at scale.
By Information Services Group, Inc. · Via Business Wire · February 17, 2026
AI, Integration Boost Field Service Effectiveness, ISG Says
Field service delivery software is rapidly evolving into broad-based platforms enhanced with AI as enterprises seek end-to-end visibility and tighter coordination, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
By Information Services Group, Inc. · Via Business Wire · February 17, 2026
ISG to Study Providers of AI, Analytics for Supply Chains
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that optimize operational workflows and enhance supply chain execution using advanced, data-driven AI solutions.
By Information Services Group, Inc. · Via Business Wire · February 13, 2026
ISG to Study Specialty Analytics, AI Services for Insurance
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining specialist providers of advanced analytics and AI that help insurance organizations improve profitability, optimize operations and strengthen trust.
By Information Services Group, Inc. · Via Business Wire · February 12, 2026
Oil and Gas Firms in Americas use AI to Modernize Operations
Oil and gas enterprises in the Americas are accelerating adoption of digital platforms, AI-enabled operations and decarbonization technologies as they respond to cost pressures, geopolitical uncertainty and the transition to new energy sources, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 12, 2026
AI-Driven Platforms Strengthen IT Foundations, ISG Says
Integrated software platforms are becoming increasingly strategically important for AI-enabled modernization of hybrid, multicloud enterprise IT estates, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
By Information Services Group, Inc. · Via Business Wire · February 11, 2026
U.S. Firms Scale Up Sustainability Systems for Business Value
U.S. enterprises are expanding their adoption of digital sustainability solutions to improve efficiency, manage risk and strengthen resilience even as federal policies rapidly shift and disclosure requirements recede, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 11, 2026
Telecom, Media Companies Build Cloud-Native Foundations
Telecom, media and entertainment enterprises are accelerating their adoption of integrated, cloud-native platforms for higher efficiency and faster time to market as operational requirements become more complex, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 6, 2026
ISG to Announce Fourth-Quarter Financial Results
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it will release its fourth-quarter financial results on Thursday, March 5, 2026, at approximately 4:15 p.m., U.S. Eastern Time.
By Information Services Group, Inc. · Via Business Wire · February 5, 2026
North American Telecom, Media Firms Modernize with Cloud, AI
Telecom operators and media and entertainment companies in North America are rapidly adopting cloud-native architectures and AI-enabled workflows to meet evolving operational requirements and business challenges, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 5, 2026
AI, Integration Speed Manufacturing Modernization
Manufacturers are embedding digital systems in design, production and service operations to address multiple business and technology challenges, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 4, 2026
ISG to Study Microsoft AI, Cloud Ecosystem Partners
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers helping enterprises redesign business processes using Microsoft’s AI-embedded platforms.
By Information Services Group, Inc. · Via Business Wire · February 3, 2026
ISG Case Study Research Recognizes 58 Providers for Outstanding Work with Enterprise Clients
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today that submissions to its ISG Case Study Research Program increased by 35 percent in 2025, reflecting growing demand for enterprise transformation projects, especially those based on AI.
By Information Services Group, Inc. · Via Business Wire · February 3, 2026
U.S. Healthcare Sector Modernizes, Focused on AI
U.S. healthcare enterprises are accelerating their adoption of cloud-based, AI-enabled solutions to improve operations and modernize care delivery, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 3, 2026
Firms Moving to SAP S/4HANA Prioritize Short-Term Stability Over Long-Term Transformation: ISG Study
Enterprises migrating to SAP S/4HANA are trading long-term transformation potential for near-term stability, speed and cost predictability, bypassing the deep process re-engineering needed to unlock the benefits of automation, analytics and AI, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a global AI-focused technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · February 2, 2026
ISG to Publish Comprehensive Reports on Insurance Services
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining the rapidly evolving ecosystem of service providers that help insurance companies run their daily operations while addressing complex enterprise needs.
By Information Services Group, Inc. · Via Business Wire · January 30, 2026
AI Solutions for Applications, Training and Compliance Win ISG Startup Challenges
AI-powered solutions for centralizing applications, delivering personalized AI training and embedding regulatory compliance won the ISG Startup Challenges at recent events in Paris, New York and London hosted by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · January 30, 2026
ISG to Study Semiconductor Industry Service Providers
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that help semiconductor companies adopt advanced technologies, supported by digital manufacturing and intelligent automation.
By Information Services Group, Inc. · Via Business Wire · January 29, 2026
U.S. Enterprises Modernize Networks Through Managed Services
U.S. enterprises are rapidly adopting managed network services as network complexity, security exposure and regulatory pressure make advanced network capabilities essential for business continuity and growth, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
By Information Services Group, Inc. · Via Business Wire · January 28, 2026