Articles from SugarCRM

Australian manufacturer Speedpanel, a leader in fire rated and acoustic wall systems, recently improved its customer experience and journey while enhancing building compliance outcomes, all while slashing administrative cycle time by up to 50 percent with SugarCRM.

U.K. food and beverage wholesaler Country Fare Foodservice has deployed SugarCRM’s sales-i, enabling the firm to boost revenues by 40 percent from its existing customer accounts.

SugarCRM today announced its sales-i solution is now fully integrated with the Sugar Sell sales automation offering, guiding sellers to the opportunities that are hidden in plain sight.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix for 2025.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced the company’s latest recognition for CRM excellence – a Gold Stevie Award in the CRM Suite, New Product Version category in the 19th annual Stevie Awards for Sales & Customer Service.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named to the Constellation ShortList™ for Midmarket CRM Suites in Q1 2025.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced the appointment of Lyndsey Valin to Chief Customer Officer, leading the company’s efforts to drive customer-centric growth, innovation, and strategic initiatives across key markets.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced the appointment of Bob Stutz to its board of directors, effective immediately.

LGG Industrial, a longstanding leader in fluid handling, sealing, and material conveyance solutions, is driving efficiency and growth with SugarCRM’s flagship sales automation solution, Sugar Sell, built to meet the unique needs of business-to-business (B2B) industrial companies.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced that Chassis Cab, a leading DAF truck dealership in East Anglia, England, is achieving breakthrough sales success with sales-i, Sugar’s revenue intelligence solution. With sales-i, the dealer has boosted sales by 24 percent.

Sun State International Trucks, a premium full-service truck dealership, is driving business growth and intelligent account management with SugarCRM’s flagship sales automation solution Sugar Sell and sales-i for innovative revenue intelligence.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced its Sugar Sell Advanced and Sugar Market solutions are now available in AWS Marketplace. This new development makes the company’s core products all now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced its human resources team has been recognized for excellence, winning the OnCon Icon Top 100 Talent Acquisition Team and Top 50 Human Resources Team Awards.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a finalist for Customer Experience Solution of the Year in the 2024 ERP Today Awards.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named a Leader in the 2024 CRM Industry Leader Awards for the fourth year running. Sugar has been recognized as a top CRM provider in the Best Sales Force Automation, Best Marketing Automation, and Best Small and Midmarket CRM Suite categories.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced a strategic leadership transition. David Roberts has been appointed as the company's new Chief Executive Officer, succeeding Craig Charlton, who will transition to the role of Chairman of the Board.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named a Leader in the IDC MarketScape: Worldwide B2B CRM Platform Software for Industrial Manufacturing 2024 Vendor Assessment (doc # US52034425, June 2024).

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced that Sugar Sell was named to the Constellation ShortList™ evaluations for Sales Force Automation for Small to Medium Business (SMB) solutions and Sales Engagement Platforms for Q3 2024.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named the “Best Overall CRM Company” winner in the 7th annual MarTech Breakthrough Awards program. The awards recognize the top companies, technologies and products in the global advertising, sales, and marketing technology industry around the world today.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced it was named to the Constellation ShortList™ for Midmarket CRM suites.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced that Jayco Corporation, a leading recreational vehicle (RV) manufacturer, is leveraging SugarCRM to supercharge relationships with its dealers and customers.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced new generative AI capabilities to bring the power of greater customer intelligence and improved productivity to sales and service professionals.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named “Product of the Year” by Business Intelligence Group in the 2024 Sales and Marketing Technology Awards program, also known as The Sammys. The awards honor excellence in helping to solve the everyday challenges organizations have connecting and collaborating with prospects and customers.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced that Kreato, a leading Colombian prefabricated concrete manufacturer, is achieving breakthrough sales success with Sugar Sell, SugarCRM’s flagship sales automation solution. The company has uncovered over 8,800 new sales opportunities, while revolutionizing its sales processes and driving business growth.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced that Moeller Precision Tool is the latest global manufacturer driving business transformation through the combined power of customer relationship management (CRM), enterprise resource planning (ERP), and business-to-business (B2B) revenue intelligence for breakthrough performance in sales, marketing, and customer service for differentiating intelligent account management.

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced it has acquired sales-i, a leading provider of a revenue intelligence solution that helps businesses maximize their revenue and profitability. Terms of the deal were not disclosed.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced it has been awarded a 2024 CRM Excellence Award for the fourth consecutive year.

SugarCRM today announced its powerful AI-driven sales automation solution, Sugar Sell, has been named “Best New Product of the Year” in this year’s Stevie American Business Awards.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced it has been awarded a Gold Stevie® for Best Relationship Management Solution in the 22nd annual Stevie American Business Awards.

HANNOVER MESSE -- SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced that Niftylift, a leading manufacturer of mobile elevating work platforms, is leveraging Sugar in the cloud to optimise sales processes, automate sales quoting, and centralise data for a 360-degree view of customers.

HANNOVER MESSE -- SugarCRM, provider of the award-winning AI-driven sales automation platform, announced a new technology partnership with Liferay, here today at Hannover Messe, the world's leading industrial trade fair. Sugar is exhibiting at the conference (Hall 17, Stand F35), April 22-26.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced the company’s latest technology accolade – a Gold Stevie® Award in the CRM Suite, Midmarket, New Version category in the 18th annual Stevie Awards for Sales & Customer Service. The win marks Sugar’s third consecutive year of being recognized for CRM excellence in this awards program.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced it has been named a Leader in the Nucleus Research SFA Technology Value Matrix.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced a new technology partnership with Mediafly, a leader in sales enablement and content management.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced the appointment of Paul Farrell to the role of Chief Product Officer to lead product marketing and product management.

SugarCRM today announced it has been named “Best Loyalty Management Platform” in the 2024 CX Awards, recognized for its AI-driven sales automation platform that empowers organizations to form deeper connections with its customers, foster loyalty, and drive sustainable business growth.

Eden Exchange, Australia’s leading marketplace for buying and selling small and medium-sized enterprises (SMEs), is revolutionising the deal-making process through technology with SugarCRM, provider of the award-winning AI-driven sales automation platform.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced its 2024 SugarCRM Partner Award winners, recognizing its top-performing partners globally.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced it was named to the Constellation ShortList™ for Sales Force Automation in Q1 2024.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced that MEGA, a leading cloud storage and file hosting service provider, has turned to SugarCRM for next-gen sales automation.

SugarCRM, provider of the award-winning AI-driven sales automation platform, today announced the global winners of the 2024 SugarCRM Customer Breakthrough Awards.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced the company’s commitment to providing an exceptional company culture and employee experience has been recognized with a Great Place to Work® certification for the third year running.

FSIoffice, the nation’s leading independent office supply company, is the latest distributor and wholesaler that is gaining significant competitive advantage through newfound sales opportunities with SugarCRM, provider of the award-winning AI-driven CRM platform.

Creative Foam Corporation, a leader in customized engineering solutions for the transportation, healthcare and consumer/industrial markets, is the latest manufacturer that is gaining significant competitive advantage through newfound sales opportunities with SugarCRM, provider of the award-winning AI-driven CRM platform.

J&J Ventures Gaming LLC, a leader in gaming and amusements, is unlocking opportunities to fuel revenue growth driven by the SugarCRM platform.

SugarCRM today announced Reusable Transport Packaging, provider of the nation’s largest inventory of American-made reusable plastic transport containers and pallets, is leveraging Sugar Sell Premier and Sugar Market for AI-powered sales and marketing automation.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced Catalyst Performance Agronomy, a leading provider of innovative agricultural solutions, is leveraging SugarCRM for sales automation.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it is harnessing the power of generative AI to bring newfound out-of-the-box value and productivity gains to its thousands of midmarket customers worldwide, advancing the customer relationship management platform for sales representatives, marketers and customer service professionals.

SugarCRM today announced Waterco Limited, a global water treatment and pool equipment manufacturer based in Sydney, has selected Sugar Sell Advanced to power intelligent sales automation with AI-driven workflows and predictive analytics, to fuel revenue growth and drive exceptional customer experience.

CONNECTED 2023 – SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has reached a major milestone for its online SugarClub user community, with a total of 10,000 members worldwide, along with a call for entries for its 2024 SugarCRM Customer Breakthrough Awards.

CONNECTED 2023--A new survey shows organizations are demanding more from their Customer Relationship Management (CRM) investments to meet modern-day sales, marketing and customer service needs. These pressures are forging the future of CRM as a ‘customer personal assistant’, with AI surfacing insights and next-best action guidance to empower employees on the front lines tasked with providing exceptional customer experiences.

SugarCRM today announced that it has been recognized in the 2023 CRM Industry Leader Awards honoring the best CRM solutions and innovators as a leading provider for CRM for Midsize and Small Businesses, and for Sales Force Automation.

SugarCRM today announced premier animal feed supplier Riverina Australia has selected SugarCRM to supercharge its sales and customer service operations.

SugarCRM, provider of the award-winning AI-driven CRM platform, has been named the “Best Overall CRM Company” winner in the 6th annual MarTech Breakthrough Awards program. The awards recognize the top companies, technologies and products in the global advertising, sales, and marketing technology industry around the world today.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named a finalist in the 2023 Content Marketing Awards in the category of Visual Storytelling – Best Use of Interactive Content.

SugarCRM today announced Summit Homes Group, an award-winning home builder in Western Australia, has selected Sugar Sell Premier to supercharge sales operations and provide inspired sales experiences for homebuyers.

SugarCRM, provider of the award-winning AI-driven CRM platform, has been named “Product of the Year” by Business Intelligence Group in the 2023 Sales and Marketing Technology Awards program, also known as The Sammys. The awards honor excellence in helping to solve the everyday challenges organizations have connecting and collaborating with their prospects and customers.

SugarCRM today announced Positive Promotions has selected Sugar Sell Premier for advanced CRM software capabilities to standardize complex sales processes, automate repetitive tasks, and provide powerful insights, key to improving customer experiences while streamlining complex sales cycles, and boosting conversions and revenues.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named a winner of the Nucleus ROI Awards for its deployment of the HiBob Human Capital Management (HCM) solution, producing an exceptional return on investment of 226 percent.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named to the Leader Quadrant in the 2023 Nucleus Research Marketing Automation Technology Value Matrix for the second year running.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced a new partnership with sales-i to improve business-to-business (B2B) sales performance within the manufacturing, wholesale, and distribution sectors via enhanced customer insights, analytics, and intelligence, powered by artificial intelligence and machine learning.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been awarded a 2023 CRM Excellence Award for the third year in a row.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced the addition of powerful new features with the launch of Sugar Enterprise+, its premier sales force automation platform for on-premises customers.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been awarded a Silver Stevie® Award in the “New Product Version – Relationship Management Solution” category for its latest version of Sugar Sell in the 21st Annual American Business Awards®.

SugarCRM today announced Barnardos Australia (Barnardos) has selected its AI-driven CRM platform to help support vulnerable children and families, and with its overall purpose to ensure every child in Australia reaches their full potential, while helping to build and nurture relationships with stakeholders, including case workers, caregivers, volunteers and funders.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named a Leader in the Nucleus Research CRM Value Matrix for the third year running.

Today's hyper-competitive sales landscape makes it crucial to move faster and more efficiently to close deals, but complex product variables and pricing parameters can often slow sales and service cycles, resulting in lost opportunities and revenue.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has won a Gold Stevie® Award in the “CRM Suite - Midmarket, New Version” category for the second year running in the 17th annual Sales & Customer Service Awards.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced its 2023 SugarCRM Partner Award winners, recognizing its top-performing partners globally. Winners were named during Sugar’s annual sales kickoff event.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named to the Constellation ShortList™ for Sales Force Automation in Q1 2023.

SugarCRM today announced Fern Energy, a leading company in the energy sector, is leveraging the company’s award-winning AI-driven CRM platform to drive greater automation and efficiencies for superior customer account management, service, and field operations.

SugarCRM today announced it has been named “Best CRM Platform” for the second year running in the CX Awards, recognized for market success, growth, and innovation in the category.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named a finalist for a Stevie® Award in the “CRM Suite – Midmarket, New Version” category in the 17th annual Sales & Customer Service Awards. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.

SugarCRM, provider of the award-winning AI-driven CRM platform, today introduced powerful new digital self-service capabilities to help business-to-business sellers keep pace with customer demands.

SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has been named an Exemplary vendor in the 2023 Customer Experience Management Value Index, from Ventana Research, a leading independent advisory services firm.